Charlotte Rowe’s approach to client service
It can be difficult to visualise how your garden could look and to work out where to put features and plants for best effect. Our role is to help you do just that. We will listen to your requirements and ideas, absorb and interpret them and turn them into reality with the minimum of fuss, time and bother. This could be a full-blown garden design project including a presentation plan, construction drawings and planting plan, or occasionally with large gardens, we can help with planting only.
From the first meeting, we work together with our clients to draw up a list of requirements and develop the concept. We also encourage our clients to source images of what kind of garden they are looking for, in terms of style, colour, materials, and then we work with them to interpret their needs and turn it into reality.
Following thorough discussions with our clients, we carry out a formal site analysis, prepare the garden design brief and draw up the presentation plan which can be discussed and adapted in collaboration with our client.